Job Title

IT Telesales Person

Reference

TS 4/14

Job Details

AA/EE:

Location:

Category:

Applicable

Midrand

Sales and Marketing

Contract:

Available:

Offer:

Permanent

ASAP

Market Related

Introduction

Mustek has a vacancy available for a Telesales person.
The Telesales person is primarily responsible for the selling of Mustek’s products and services, telephonically to the dealer base that has established a relationship with the Company.

Minimum Requirements

Matric
A minimum of 2 years experience in telesales.
Experience in sales and marketing in the IT industry will be an advantage.

Job Specification

The successful candidate will:

  • Promptly answer calls and emails to provide customers with
    quotations.
  • Provide customers with product specifications and technical assistance as
    needed.
  • Place sales orders and maintain delivery arrangements.
  • Respond to all customer queries and enquires.
  • Arrange technical assistance from the technical support.
  • Communicate with the Technical (Service) Department with regard to product
    specifications and repairs.
  • Liaise with co-workers in the department with regard to items returned and
    the production process.
  • Confirm all major deals or orders with the Sales Manager of the
    department.
  • Liaise with the Public Relations / Marketing department for packages and
    brochures.
  • Liaise with other sales divisions as necessary.
  • Assist sales executives with overflow of sales.
  • Liaise with product managers.
  • Achieve monthly individual and group targets.
  • Assist with product promotion and specials.

Application Process

If you wish to apply for the position, please send your CV and a cover letter to careers@mustek.co.za.  We will be in contact with you if your application has been shortlisted.

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